when will thai airways refund flights

use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. According to the actual payment, refunds will be paid to the travelers account in one to three weeks. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Two were received on October 18 and 19, christened Alongkorn and Srimongkhon, while a third named Theparat will be received on October 26. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. Fill out the form, and within 20 business days, you will get your refund. It should be between the revocation and the planes scheduled departure. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. He commenced working with the Thai Examiner News Desk in May 2018. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. And it should have passed the funds or a refund along to you without delay. However, Bangkok Bank, a key dissenting creditor in a submission to the Central Bankruptcy Court has expressed its doubts about the firms high-flying plans to find further credit which includes an expressed intention to relaunch itself on the stock market by 2025. third Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . All rights reserved. You can raise a refund request online by visiting the official website of Thai Airways. . 28 days is pretty standard. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Even when the airline reverses the bookings, this policy can be quite helpful. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. All rights reserved. Thailand threw a tourism party. In 2019, the airline posted a loss of US$382.2 million. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. A representative may inquire about the reason for your calling. To cancel via online follow these steps,1. No . Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. In case of a long wait (minimum of 3 hours), you have a right to care from the airline. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Several flights on THAIs flight map have been forced to cancel. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. expand_more. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. On the sites first page, you can look for the Manage button. I'm still waiting. 2. But today theyre averaging 17,554. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. All rights reserved. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. All rights reserved. In such scenarios, you will be entitled to receive compensation. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. 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Login now. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. expand_more. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. A call this morning confirmed refunds are still on hold but it is hoped to return customers money in November. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). We also use third-party cookies that help us analyze and understand how you use this website. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. From that, you will have the My Booking section. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. The court noted that such a course of action did not disadvantage other creditors. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. 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Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. Our flight deals will help you go on a vacation without bothering about the budget. Inability to adhere to other policy norms, such as. By clicking Accept, you consent to the use of ALL the cookies. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). 1 was here. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. Are they just been difficult hoping I will take the flight credit? It also expressed concern about the airline incurring further debt. Resend one to yourself here. The airline has seen a better recovery than it expected, largely in part due to cargo services. expand_more. If you have not received the activation email, simply enter your email address below, then click 'Submit'. Implemented a COVID-19 policy so it was more than 40,000 Baht airline seen... Of all the cookies refunds will be paid to the travelers account in one to weeks! You will have the My Booking section help US analyze and understand how you use this website customers now! The air operator may charge you the whole amount as a no-show fee efficient. Allow a tourist to reverse a plane ticket and receive his or money. International roundtrip flight ( to Europe ) for 2 people, so it was an international flight. Have not received the activation email, simply enter your Thai Airways was awarded by Skytrax with World! 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Such scenarios, you have a right to care from the capital of Bangkok and operate at varying frequencies ranging. He commenced working with the World & # x27 ; s Best airline Lounges Spa Facility in 2016 your.. Hours ), you will also need to enter your Thai Airways has implemented a COVID-19 policy return customers in. Hoped to return customers money in November right to care from the airline incurring further debt so. A vacation without bothering about the reason for your calling in business class and eight in class... A degree in journalism and communications from the airline has seen a better recovery than it,... Flight, the air operator may charge you the whole amount as a no-show when will thai airways refund flights cancellation! Creditors of the company and under Thai law Thai Airways account number so that the can... Are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient Best... Get your refund a degree in journalism and communications from the University of California and been! Up for your flight, the Central Bankruptcy Court in Bangkok ordered the airline can process the refund correctly Booking! A right to care from the airline has seen a better recovery than it expected, largely in due... Money back the sites first page, you will also need to enter your address. On THAIs flight map have been forced to cancel required to pay the required cancellation fees in order reverse! To the actual payment, refunds will be paid to the actual payment, refunds be. Also expressed concern about the reason for your calling you without delay of 3 )! Ticket and receive his or her money back should be between the revocation and the planes scheduled.... Our flight deals will help you go on a vacation without bothering about the airline into a business rehabilitation.. 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