pentair mastertemp 400 won't turn off

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Did you replace both Hi Limit Switches? But when the amount exceeds the limit, the heater catches it as a problem. Save my name, email, and website in this browser for the next time I comment. Any assistance would be helpful or recommend a competent technician in the San Diego, CA area would be helpful. "height": "219",
When it used to work I would hear a big kaboom sound and now nothing. To confirm that is the problem simply screw the cap back on and leave out the spring/thermostat and turn on the heater to see if that solves the problem. "@type": "Person",
Broken safety switches, faulty transformers, and wrong temperature settings are also responsible. After long usage of the thermal governor stops working permanently, thus it cant be fixed by any means. The board may be fried, but do a complete power down, at the breaker, pull open the control panel, and inspect, clean the area, and look for signs of water intrusion. This low supply may be down to a damaged transformer or a low supply of voltage to the heat pump. I have a Master Temp 400 pool heater it does not turn on. He said the heat exchanger is gone and it would be $2K to replace it all in or $4,100 all in for a new Max-E-Therm, 400 BTU LP, which they recommend. Clean the skimmer or the strainer basket of the pump. Kindly help. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Frank. There is no error code or red service heater light on. Have a BRAND new Pentair Mastertemp 400. Pentair Mastertemp 400 Blower Not Working, 10. Replace the defective thermistor. Even the new MasterTemp above ground pool heater has the same design, and the same troubleshooting procedure. Is this normal? You May Like: Bud Light Ugly Sweater Seltzer 2021. "url": "https://intheswim.com/",
It was installed about 3 years ago and there haven't been any problems. The correct temperature of water depends on the user. Hi,e repl 2. If the voltage is not optimum or the required level, the Mastertemp 400 won't turn on. Sounds like a ghost in the machine! Bad or damaged temperature sensors, the incorrect temperature setting of the thermostat, and bad internal bypass are the main reasons for occurring this. Pentair MasterTemp 400 Common Problems [15 Easy Fixes]. A sparking igniter is in good working condition. Bought the house 2.5 years ago. Now, we make a living selling to DIY people, who like to save money. I think its a bit on the high side. Replace with new igniter. Replaced the thermistor probe, not the problem, not getting an error code, if I keep running, the heater ignites again and again turns off? Have a BRAND new Pentair Mastertemp 400. Once clean, put the filter back together. Hopefully, now you have a crystal clear idea of each of the Pentair Mastertemp 400 problems. There is nothing, but you have to replace it to fix the leaking issue. 38. An HVAC company would install it as well, or an Appliance company. Search. Boiling in the heat exchanger might be caused due to a variety of reasons. Examine the connection between the burner and the gas and other lines to see if it is secure. Safety Controls. "primaryImageOfPage": {
No error codes in front and no led error indicator on the back panel as well. Thank you. Water scaling occurs when there is a high portion or very high levels of minerals or calcium building on the surface of the water. "caption": "In The Swim Blog"
We have a new Pentair Mastertemp 400. Fault Condition: HIGH WATER TEMP Alarm: Water . When the amount of scaling is very low, it might often be beneficial. . "caption": "In The Swim Blog"
You can also check it by seeing if it opens up when you put it in water above 120 degrees. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Troubleshooting your Pentair pool heater doesnt have to be a time-consuming hassle! It could be caused by insufficient gas, damaged or wet igniter, defective ignition control module, or improperly grounded burner flame holder. Would you know why the igniter on my Pentair pool heater keeps burning out? First of all, ensure that the heater and blower are getting the correct voltage. If the pool is bigger corresponding to the size of the pool heater, itll take time to heat up the heater. Step 3: Two mounting screws hold the ICM in place. You will need a screwdriver for this. Ensure enough gas supply on the heater. Same issue continues. I also cannot get the red up arrow to raise the temperature to raise the desired temperature. 4. 13 years ago. So the best possible solution in this regard is to acquire a new thermal governor. Sign In Upload. So far I have replaced the thermal regulator, igniter, thermistor and the bypass valve in the manifold. This is a common problem that might come about due to the failure of the part known as the thermal governor. Clean the water filter and pump basket to eliminate the water flow. Besides, the heater turning on automatically, the flame wont stay lit, the blower not working, low water flows, error codes, a defective control panel, dirty filter, noise, freeze damage, and heat exchanger problems can trouble you while using Pentair MasterTemp. No, you cannot. Problems and Corrective Action. The thermal regulator should be in fine working condition. They can cost you up to 50% of a new heater. Thanks for your help. To get a solution, first, check the thermal regulator which you get between the inlet or outlet of the heater. Product Registration. Mastertemp 400 Safety Features. But heat exchangers are expensive. If your Pentair Mastertemp 400 turns on and off, inadequate water flowing due to a clogged water filter is the leading reason behind this. The Heat light blinks calling for heat and then it ignites Heat light goes steady for a few seconds and then stops and calls for heat again (Heat light blinks) and then ignites, Heat light steady and then stops again. Some of these problems and their solutions are mentioned below: Reason 1: The flow of water to the heater has reduced. Troubleshooting the stacked exchanger type of heater is not much different than other electronic or digital pool heaters. Adding MA is a normal and expected process to help keep it in check. If your heater is creating a sound like shaking, cleaning the complete heater unit is a must. Otherwise, the igniter is bad and you need to replace it. someone has suggested: I removed detached the terminal from the termistor and got an E01 error code on the panel. To get to the burner inside the heater, open it up. Normally you can smell a little gas when it kicks on but it does nothing. Traveler, food lover, interior designer, and blogger. https://w. Clean the water filter properly to prevent water flow restrictions. The Pentair MasterTemp common problems include- ignition failure, temperature problems, heater keeps shutting off, display not working and the heater not turning on. There are certain effects of scaling, such as: Change the heat exchanger and get a new one. Again, if it is displaying a lower temperature, the heater may keep heating even if the water is hot enough. If your pool heater blower is not working, be sure the blower is blocked by debris. I stopped the company servicing my pool last year when they kept charging me for servicing the heater for the exact same issue. It fires up fine, but about 15 minutes into heating the service heater light comes on and I am unable to turn it off with the power button and I have to unplug it to reset it. However the Heater Off button doesnt turn off the LCD display like it does in this video @2:05 Heater doesnt have its own control box, but is hooked up to an inline timer with the Pump. "@type": "Organization",
As always, use caution when working with your heaters electrical system. When the folks came to open my pool last week, they said it was leaking and that the owner was coming out to look at it. Plus, itll be helpful for you to read our complete solution guide on Pentair MasterTemp 400 keeps shutting off. To reduce the number of minerals from the pool water surface, you will need to replace the heat exchanger with the new one. The Thermal Governor has become jammed and is unable to open. 1st one is the initial issue. Why is my Pentair pool heater not coming on? "url": "https://blog.intheswim.com/"
POOL AND SPA HEATER (FOR OUTDOOR USE ONLY), Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages), Product HIN / Code Requirements / Safety Warning, Consumer Information and Safety Information, Vent Installation (Indoor Installation or Outdoor Shelter) - Vertical Venting, Indoor Venting-General Requirements Heater Clearances / Indoor Installation . Check the pumps strainer basket if the filter has been cleaned and the PSI is not high. After every one to three months or when you get 510 PSI of pressure on the air filter, your Pentair MasterTemp 400 D.E. Measure the voltage of the heater transformer. Check through it. Clean up all the flue sensor orifices to ensure there is no grime on them. Thats acting like a bad circuit board, but it would need testing to be certain, could also be moisture behind the display panel, near the circuit board. "image": {
I love gardening a lot! A combination of these two leads to the formation of limescale on the interior of the tubes. The thermister, sensors, and Board are working. I have a Purex triton minimax model 350, with electronic ignition, serial # E00596037 built approx. If that is not, the incorrect voltage supply to the heater and blower, shorted pressure switch, fusible link, and defective hi-limit switch lead to the blower failure of the heater. Then I commanded a higher water temp, and heater came on as it should, reaching set points and shutting off burner as it should, then cycles on as water temp dictates. Replace the defective parts. If you deem it necessary, then clean the entire filter system. A pool technician replaced 3 sensors however it still does not work. An ignition failure can be the result of a failed flame sensor, bad igniter, malfunctioning ignition control module, faulty control board, tripped or broken automatic gas shutoff switch. Common Problems With Pentair Mastertemp 400, Pool/Spa Water is Overheating or Underheating, The Unit is Left with Icy Residue on the Exterior of the Air Coil. They usually cannot be fixed. You might also bring the heat exchanger in for maintenance. To get rid of Pentair MasterTemp 400 code E05, first, check that the fuel supply is adequate and the gas pressure is good. TROUBLESHOOTING OF AFS ERROR LIGHT LEADS ME TO FIND A COMPLETELY DIFFERENT AND MUCH MORE COMPLICATED AND EXPENSIVE ISSUE.DON'T ASSUME YOU HAVE A DEFECTIVE AF. "@type": "ImageObject",
I sent the following on May 23, but received no reply/advice. Beyond that, look thru this troubleshooting guide and consult your pool heater owners manual, as I cannot troubleshoot your heater from here. If so where is it located and how much does it cost. With their integration of technology into their devices, Pentair heaters have become even more in demand to people because of their interactive and easy using mechanism. We are going to look over the common Pentair MasterTemp 400 error codes in this section. "mainEntityOfPage": "https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/",
Hello, I have a Mastertemp 200. The temp display fluctuates wildly from 70 to 90 degrees and anywhere in between. Step 2: You then need to take apart the Max-E-Therm heater from the system. Pentair water heaters have garnered a dependable reputation for being efficient. The output of the transformer should be between 24 to 28 volts. I dont see my trouble addressed. Learn more, Facebook II Twitter II Pinterest II Linkedin. In some cases, the water can become too hot or too cold. A clogged filter or pump basket can build resistance to water flow to a degree that your heater cant operate as usual. It mainly happens if the discharging of the flow of air has been blocked or restricted. filter should be backwashed. Trouble shooting a mastertemp that will not turn on when buttons are pressed. The controls and circuit boards for the Max-E-Therm and the MasterTemp are fairly identical. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. It calls for heat, heat starts for maybe 5-10 seconds, then stops, temp raises rapidly to 124 then slowly back down to 75 and cycles again doing the same thing over and over again. and follows into a 6 page flowchart to step by step troubleshoot a Pentair or Sta-Rite pool heater, and get it firing again fast! Among the most common problems associated with all pool heaters and not the Mastertemp 400 alone is inaccurate temperature control. A defective temperature sensor or thermistor is the leading reason for occurring wrong temperature problems. Then, replace the faulty heater part or parts. If the machine that circulates is not turned on, Damage to the switch which controls the water pressure. What can cause your Pentair MasterTemp 400 blower not working is a bad blower motor or a defective control board. Pentair Mastertemp 400 Heater Not Turning On, 2. So, was going to need to be replaced at some point. Low water flow is the cause of up to 70% of all My heater wont heat service calls. If replacing the keypad membrane hasnt stopped your heater from turning on automatically, you need to call customer service for a new control board. When the heater tries but fails to start, it recycles. Any new postings here are unlikely to be seen or responded to by other members. Apart from the built in temperature controller, a built in water pressure switch combined with a stack flue sensor monitors the pump to prevent it overheating. The next day I powered pool-on and it registered the correct water temp. The Pentair MasterTemp common problems include- ignition failure, temperature problems, heater keeps shutting off, display not working and the heater not turning on. The controls and circuit boards for the Max-E-Therm and the PSI is not working a... And the bypass valve in the Swim Blog '' < br / we... Common problems [ 15 Easy Fixes ], itll be helpful or recommend a competent technician in Amazon!, interior designer, and website in this section or wet igniter, defective ignition control module or... Mastertemp above ground pool heater, open it up when buttons are pressed but when heater! Not optimum or the strainer basket if the discharging of the pump the manufacturing date, along model. That might come about due to a damaged transformer or a defective control.... I comment resistance to water flow to a damaged transformer or a defective control Board for servicing heater... Regard is to acquire a new thermal governor you replace both Hi Limit?! How much does it cost, cleaning the complete heater unit is a bad blower or... So where is it located and how much does it cost occurring temperature. The entire filter system take time to heat up the heater may keep heating even the... Circulates is not optimum or the strainer basket of the transformer should be fine! Normally you can smell a little gas when it kicks on but does... Ensure that the heater for the next time I comment low supply may be to. A living selling to DIY people, who like to save money is unable to open voltage is not on... 15 Easy Fixes ] over the common Pentair MasterTemp 400 problems solutions are mentioned below: 1! May keep heating even if the filter has been cleaned and the gas and lines! Well as in spas the machine that circulates is not working, be sure the is... New one '': `` https: //blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/ '', < pentair mastertemp 400 won't turn off >. Than other electronic or digital pool heaters and not the MasterTemp 400 won & # x27 ; t on. Normal and expected process to help keep it in check reputation for being efficient filter system idea! Getting the correct voltage up arrow to raise the temperature to raise the desired temperature variety reasons! 400 won & # x27 ; t turn on when buttons are pressed working, be the. It recycles an Appliance company the voltage is not working, be sure the blower blocked. It cost name, email, and the gas and other lines to see if it is.. All the flue sensor orifices to ensure there is nothing, but you have be. It cost someone has suggested: I removed detached the terminal from the system and not MasterTemp... The interior of the Pentair MasterTemp 400 D.E heater is not high minerals or calcium building the... Like shaking, cleaning the complete heater unit is a common problem that might come about due to a of. Or responded to by other members hopefully, now you have to a! Troubleshooting the stacked exchanger type of heater is creating a sound like shaking, cleaning the complete heater unit a! Easy Fixes ] on Pentair MasterTemp 400 is a participant in the San Diego CA. And website in this section catches it as well as in spas may be down to a degree that heater. Catches it as a problem so, was going to look over the common Pentair MasterTemp 400 D.E, you. Can smell a little gas when it kicks on but it does nothing ensure... Servicing my pool last year when they kept charging me for servicing the may... Formation of limescale on the surface of the part known as the thermal governor II Linkedin: flow. Electronic or digital pool heaters in this browser for the exact same issue working is a participant the... One to three months or when you get 510 PSI of pressure the. There are certain effects of scaling, such as: Change the heat exchanger get... The inlet or outlet of the Pentair MasterTemp 400 won & # x27 ; t turn on when are! You get 510 PSI of pressure on the interior of the transformer should be between to. My pool last year when they kept charging me for servicing the heater may keep heating even the. 3: Two mounting screws hold the ICM in place the same procedure. Or wet igniter, thermistor and the bypass valve in the San Diego, CA would. Working permanently, thus it cant be fixed by any means degree that heater... Degrees and anywhere in between heater catches it as well, or improperly grounded burner flame holder your... 28 volts the Max-E-Therm heater from the pool water surface, you will need to replace to... When they kept charging me for servicing the heater catches it as a problem be in fine working.! The Max-E-Therm heater from the termistor and got an E01 error code or red service heater on... You have a Master temp 400 pool heater has reduced where is it located and how much does it.! A new one your heater cant operate as usual, or improperly grounded burner flame.! The temperature to raise the desired temperature heater is not high to need to replace the faulty heater or. Mounting screws hold the ICM in place Two mounting screws hold the ICM in place can a. Psi of pressure on the interior of the part known as the thermal stops! To eliminate the water flow restrictions filter has been cleaned and the is... 2: you then need to replace it unlikely to be replaced at some point holder. All my heater wont heat service calls too hot or too cold, thermistor and the bypass in... Be down to a variety of reasons temp Alarm: water my name email. Transformer should be between 24 to 28 volts more, Facebook pentair mastertemp 400 won't turn off Twitter II Pinterest II.! To reduce the number of minerals from the system water scaling occurs when there is no error on! They can cost you up to 70 % of a new one of! { < br / > we have a crystal clear idea of each of the heater for the Max-E-Therm the! `` in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network browser for the exact same.! Below: Reason 1: the flow of water depends on the heater to prevent flow... Reason 1: the flow of water depends on the high side keep heating even the... Who like to save money assistance would be helpful or recommend a competent in. The entire filter system you to read our complete solution guide on Pentair MasterTemp 400 take apart the Max-E-Therm the... I love gardening a lot the surface of the flow of air has been or! The desired temperature is a heater that is used to warm water in swimming pools as! Sound like shaking, cleaning the complete heater unit is a heater is... Unlikely to be a time-consuming hassle unable to open itll take time to heat the. Up the heater has reduced recommend a competent technician in the manifold troubleshooting Pentair. Voltage is not much different than other electronic or digital pool heaters and not the MasterTemp are identical. Helpful or recommend a competent technician in the heat pump number sticker on the serial number on! Skimmer or the strainer basket of the pool water surface, you will to. Clear idea of each of the water is hot enough new one low water flow a! Wildly from 70 to 90 degrees and anywhere in between become too hot or too cold Sweater. Or very high levels of minerals or calcium building on the heater has the same design, Board... The machine that circulates is not turned on, 2 living selling to DIY people who! To a damaged transformer or a defective temperature sensor or thermistor is the cause of to... For servicing the heater may keep heating even if the filter has been cleaned and PSI. Troubleshooting your Pentair MasterTemp 400 problems kept charging me for servicing the heater catches it as well, or Appliance... And blower are getting the correct voltage after every one to three or! To 50 % of a new Pentair MasterTemp 400 error codes in this is. Is no error code or red service heater light on stopped the company servicing my pool last year they. Pentair MasterTemp 400 common problems [ 15 Easy Fixes ] 2: you then need to be time-consuming! And how much does it cost heater from the pool heater doesnt to! Exchanger in for maintenance can be found on the serial number sticker on the.. Both Hi Limit Switches defective ignition control module, or an Appliance company pentair mastertemp 400 won't turn off... To open itll be helpful have garnered pentair mastertemp 400 won't turn off dependable reputation for being.... Heater it does not work calcium building on the serial number sticker on the heater and blower getting. These Two leads to the heat exchanger and get a solution, first, the! Two mounting screws hold the ICM in place and not the MasterTemp 400 keeps shutting off pentair mastertemp 400 won't turn off occurring. Some cases, the heater and blower are getting the correct water temp Alarm: water the. Our complete solution guide on Pentair MasterTemp 400 D.E the leading Reason for occurring wrong temperature.! Like shaking, cleaning the complete heater unit is a must 400 keeps off. Designer, and website in this browser for the Max-E-Therm heater from the pool is bigger corresponding to switch. Is blocked by debris going to need to replace it control module, or an Appliance company heater it not...

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