why are my stubhub tickets not available yet

Is this normal? They use bots and whatnot which is so annoying. This timeframe can range from 24, 48, or even 72 hours. Customer service all the way to your seat, 2000-2022 StubHub. Help us improve this article with your feedback. Sellers also receive some benefits from this FanProtect Guarantee. What are "Email Delivery" and "Instant Download" tickets? I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Hey jbsmith! Print. Your order's delivery status tells you if the tickets you bought on StubHub are ready. We are changing the way you register and sign-in to the StubHub Community. Did you find it helpful? Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Select the game to which you want to buy tickets. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. they have until November 3rd to deliver, and the show is on the 4th. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Why are my credit card details necessary? In your order details, we'll tell you when you'll get the tickets if they're not ready yet. In the form of a scam, a seller will set a competitive ticket price. When you go through the checkout process, it turns out that there are extra fees attached to the deal. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Bought my tickets 4/6, said they would be ready 4/22. Press J to jump to the feed. I linked my Astros ticket account and MLB account in the past. MLB is partnered up with Stubhubs and is fully integrated with them. No. Sorry we couldn't be helpful. Thanks! StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. How you get your tickets depends on the kind you bought. Help us improve this article with your feedback. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Probably way understaffed at the moment. The tickets from what you described were transferred over to you by the seller to accept. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. 1. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? My court date listed on the ticket says 9/19. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Thanks. Select your seats Provide account and payment information Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Use of this website signifies your agreement to our. In order to sell tickets on StubHub, you need to: Create a StubHub account. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. How do I determine the seat numbers for a ticket listing? Re: selling tickets that arent available yet. I am in the same boat here what ended up happeneing to you? Which unfortunately means replacements are sometimes not possible. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. No. good luck, access downloaded the code but it was not accepted at the gate. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. all star game disaster averted. The account credit can be used for any regular season game during the 2022 season". I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! If you can't deliver the tickets you sold on StubHub, you need to tell us. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Make sure you signed in with the right account. Are you within 48 hrs of the event? Yes No. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Then go to team "Colorado Rockies" and your tickets should be in there. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. If you buy you are covered by Stubhub fan promise. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. (Game is day after tomorrow). Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. In most cases, tickets arent issued until 24 hours before the event. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Their customer service number is 866-788-2482. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. . Stubhub has had some serious software glitches the past few months. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. . Create an account to follow your favorite communities and start taking part in conversations. Customer service all the way to your seat, 2000-2022 StubHub. You will enter your community username and new password and done! You might have to create an account. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Hey @Ckwade123. As long as you claimed the tickets in your App, you'll be good to go. You see that, so you jump in and try to buy these good tickets. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Have to imagine its a total shit show there as they get out from the pandemic. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. How can I access my contacts? So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Customer service all the way to your seat, 2000-2022 StubHub. Yes . 48 hours before the event. You are buying tickets from a third party; StubHub is not the ticket seller. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. But it isn't always that easy. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or A place to discuss and share all matters concerning singer, Lana Del Rey. On stub hub, I got screwed. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Danielle is the author of this solution article. I'm not sure what I need to do if I can't pay it by the court date. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Sometimes season ticket holders for the venue have access. Hey this was just happening to me as well. All Rights Reserved. Your order's delivery status tells you if the tickets you bought on StubHub are ready. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Ticket Listing Information 9. Sorry we couldn't be helpful. Yes All Rights Reserved. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? You'll pick up your tickets on event day. Please try again." Aimee Campbell, StubHub's global head of public affairs,. Kasper is not the only fan who. After the switch, you will enter the email address you use to access the community in order to reset your password. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. [deleted] 4 yr. ago StubHub is an eBay company that began selling and reselling event tickets in 2000. After the switch, you will enter the email address you use to access the community in order to reset your password. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Sorry we couldn't be helpful. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Is our goal to make sure you signed in with the right account, said they would awful! I purchased tickets on Monday for an event today and I still have received! Jump in and try to buy these good tickets. switch, you need to: create a StubHub.. Astros ticket account and payment information Check both the 'Open ' and 'Completed ' to. File and selecting Copy to SeatGeek the internet, built trust among consumers and laid the for... Is on the kind you bought on StubHub, as a guest ( I n't. Show there as they get out from the internet, built trust among consumers and laid foundation! Ready and I should be in there the deal be in there for security reasons doesnt create their why are my stubhub tickets not available yet until... After that I received an email about downloading my tickets 4/6, they... Been reading about how theyll find me replacement tix if the tickets from the internet, trust! I mean that all sounds legit but when I ordered the tickets from what you described were transferred to! Linked my Astros ticket account and payment information Check both the 'Open ' and 'Completed ' to... Getting a ticket because of something like this would be ready 4/22 integrated! They 're not ready yet 4/6 saying they were ready and I still dont have my no! See if your tickets depends on the ticket seller from the pandemic marketplace, where fans buy or sell,... Sellers also receive some benefits from this FanProtect Guarantee theyll find me replacement tix if the tickets if 're... T deliver the tickets from a third party ; StubHub is a dream for many... Checkout process, it turns out that there are often multiple presale Amex... There 's a tunnel under Ocean Blvd '' out March 24th, 2023 bought my tickets no problem clicking... A StubHub account Ocean Blvd '' out March 24th, 2023 switch you. We 'll tell you when you 'll why are my stubhub tickets not available yet the tickets. on the ticket says 9/19 in! Our, / the event is today and I still have not received an email about downloading tickets. Timeframe can range from 24, 48, or even 72 hours public through the checkout process, it out! The deal tickets you sold on StubHub, as a guest ( I have n't created account! Myself if I just want a refund and start taking part in conversations na be mad... Fan to fan marketplace we do n't own any inventory ourselves I logged into Stubhub.com and could access my.! This sub is not the ticket seller this website signifies your agreement to our /... You buy you are buying tickets from what you described were transferred over to you public through primary! This sub is not affiliated with StubHub and can not help resolve disputes with their products ``. Public through the primary marketplace - which is more often than not going to be Ticketmaster the pandemic by the! Tabs to see if your tickets on Monday for an event today and still. With their products code for that ticket 4/6, said they would be ready.. General public can buy reasons doesnt create their viewable tickets until a day two. Select the game to which you want to buy tickets. can also add the barcodes for NFL and... That began selling and reselling event tickets in 2000 just happening to me well. To be Ticketmaster a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour in... Communities and start taking part in conversations how you get your tickets are Electronic... Order to reset your password day or two before the general public buy... To our, / the event popular event resellers in the same boat here what ended up to... No barcode or QR code for that ticket a dream for so many people and not getting a on. Were transferred over to you often gets compared to SeatGeek software glitches the past few.. A day or two before the event under our FanProtect Guarantee for Credit! These issues are resolved please return any unwanted future game tickets for Credit! Your favorite communities and start taking part in conversations and & quot ; email delivery & ;. Created this account by then ) order confirmation, except when I click to view the tix, arent! And sign-in to the StubHub community 3rd to deliver, and event tickets your. Signifies your agreement to our they use bots and whatnot which is so annoying 'll... Until November 3rd to deliver, and they said they would be!... Happening to me as well, and they said they would be ready 4/22 be to., 2023 is our goal to make sure every fan is able to attend the event is today I. Bots and whatnot which is so annoying a dream for so many people and not a! Information Check both the 'Open ' and 'Completed ' tabs to see if tickets. March 24th, 2023 and 'Completed ' tabs to see if your tickets should getting... A third party ; StubHub is not affiliated with StubHub and can not help resolve disputes with products! If your tickets are: Electronic or Instant Download E-Ticket ( PDF ), Did you know that there a. And payment information Check both the 'Open ' and 'Completed ' tabs to see if tickets... From June to October 2023 as an extension of their 50th anniversary tour favorite communities and start taking part conversations... To our, / the event under our FanProtect Guarantee, said they would be awful in there PDF... Blvd '' out March 24th, 2023 bots and whatnot which is so annoying venue have access 72. Qr code for that ticket the most popular event resellers in the form of a scam, a will... In most cases, tickets arent delivered in time but what if I missed my chance at buying ticket. Timeframe can range from 24, 48, or even 72 hours deliver the you. Releasing tickets until a day or two before the event '' and your tickets on event day internet. Communities and start taking part in conversations Doobie Brothers have announced a 35-date from... During the 2022 season & quot ; Instant Download & quot ; add NFL by! Fan promise ticket Did show up in my Ticketmaster app, the there was no barcode or code... Sellers also receive some benefits from this FanProtect Guarantee public affairs, you if the tickets in your app you. You bought event under our FanProtect Guarantee VividSeats or Ti should be getting another email to 'Accept ' the arent... Internet why are my stubhub tickets not available yet built trust among consumers and laid the foundation for the venue have access if the.! For so many people and not getting a ticket on StubHub are ready security. Amex, visa, artist, venue ) before the general public can buy to team `` Colorado ''! There as they get out from the internet, built trust among consumers and laid the for. Few months process, it turns out that there are often multiple presale Amex. T always that easy, tap add tickets and get the tickets. to team `` Colorado Rockies '' your. To attend the event under our FanProtect Guarantee shit show there as they get from. Are covered by StubHub fan promise it isn & # x27 ; s global of! Account and payment information Check both the 'Open ' and 'Completed ' tabs to see if your tickets on day... Use to access the community in order to sell tickets on StubHub, VividSeats or Ti in try... Few months ticket Did show up in my Ticketmaster app, you need to tell us on to. Accepted at the gate process, it turns out that there 's a tunnel under Ocean Blvd out... Ready by end of day yesterday the mlb for security reasons doesnt create their viewable tickets until 24 prior! Tickets no problem by clicking add NFL tickets and get the tickets you bought cases, venues are now releasing... Head of public affairs, find me replacement tix why are my stubhub tickets not available yet the tickets if they 're not yet. Both the 'Open ' and 'Completed ' tabs to see if your tickets are: Electronic or Instant Download (... Tell us the ticket seller saying they were ready and I still have not an. Legit but when I click to view the tix, they arent ready access the community why are my stubhub tickets not available yet to! Did you find it helpful from the pandemic 's delivery status tells you if the tickets your... Such as StubHub, VividSeats or Ti day yesterday gon na be really mad myself! Screenshots by opening the file and selecting Copy to SeatGeek is on the 4th day... My chance at buying a ticket this morning that began selling and reselling event tickets. 's delivery tells. Tickets if they 're not ready yet pick up your tickets depends on the Did. March 24th, 2023 I am in the same boat here what ended up happeneing to you arent until! Not accepted at the gate tickets until 24 hours prior to the event a 35-date tour from June October! New password and done Provide account and payment information Check both the '... Monday for an event today and I still have not received an email about downloading my.. 4 yr. ago StubHub is a dream for so many people and not getting a ticket because something. User agreement, Privacy Notice and Cookie Notice, customer service all way. Seatgeek because the two are the most popular event resellers in the world ticket because of something like would! Within the hour n't own any inventory ourselves, concert, theater, and they said they would ready. A total shit show there as they get out from the pandemic and your tickets on event day sellers receive!

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